FAQs

I didn't receive the email to download my order.

Please check your spam folder to be sure it didn't sneak in there before contacting me. This is the case 99% of the time. If you still can't locate it, shoot me an email for help over on the Contact Me page.

How many times can I download my order?

I use an automated system and have it set to unlimited downloads, for your convenience. There is also no time limit in which you need to download your order after purchase.

Terms of Use

Custom lettering designs  + worksheets are ©2018 Dawn Nicole Designs®. They are for personal use only. Re-distributing the PDFs/JPGs/Procreate Brushes/SVG digital files violates digital copyright laws. Thank you for respecting my copyright!

What is your return policy?

Due to the digital nature of my shop, all sales are final. Please be sure to read product listings so you know what you are buying. :) I do not sell any physical items.

The exception to this is if you accidentally place a duplicate order. If this happens (and it does!), I will of course refund the duplicate order. 

Discount codes cannot be applied retroactively. By placing an order in this store, you agree to these terms.

Can I print as many copies as I like of worksheets?

Yes, you can provided they are for your own personal use. The same applies to the PDF file. You can save copies to additional computers/devices that are for your own personal use.

You may NOT use them to run workshops nor share the digital files.

All of my products are covered by copyright, and to share them either in the file or printed form would be a breach of copyright law.

How Do I Open Zipped Files?

On a computer: save the zipped file to your desktop, uncompress it and then add the items to your iCloud or Dropbox to be able to access on your iPad.

A zipped file is simply a compressed (smaller) file size, ideal for sharing a large set of files like this. Inside the zipped file, you’ll find all the SVG, DXF, and/or PNG files.

• If you’re a Mac user, simply drag the zip file to your desktop and double-click. For more info, check out this tutorial.
• If you’re a PC user, follow this tutorial.

Please note that many mobile devices such as iPhones and iPads, do not allow downloading through a link.

On your phone/iPad: If you are downloading directly to a mobile you will need to install an app (such as FileExplorer Free) onto your iPad/phone FIRST, then you will be to open the zipped file.

I downloaded the file but I can't find it on my computer!

It's there it's probably just hiding in the Downloads folder on your computer. You can also try using the search function on your computer to search the title of the file on your computer.

I have to do this all the time when I order and download things myself. :)

How Do I Use the SVGs?

These are for use with craft cutting machines such as the Cricut or Silhouette.

To use SVGs with the Silhouette, you will need the Designer Edition of the Silhouette Studio software to open an SVG file.  You can get it on Amazon here.  They sometimes have it as low as about $25 which is about half of retail and was available at the time this was posted.  If you have the Designer Edition of the software, here is a video tutorial on using SVG cut files. 

Alternatively, a PNG file is included with your download. You can use the "trace" function of the basic Silhouette software to use it as a cut file.

All listings included a Limited Commerical Use License. See each listing for more details. Hand-Lettered SVG Cut Files FAQs + Terms of Use: https://bydawnnicole.com/svgcutfiles/